null

Frequently Asked Questions

Purchase and delivery 

1. How do I track my order? 
After the order has been dispatched from the warehouse, you will receive an email advising that the order has been shipped. The email will also contain tracking details for you to track the order. If you experience any issues, please contact our friendly Customer Service team at 01173600248 or email customerservice@readingeggs.co.uk  
 
2. What is the estimated delivery time for my order? 
Please refer to this link to get information about estimated lead times for delivery - https://www.readingeggsshop.co.uk/shipping-returns/ 
 
3. What countries do you deliver to? 
We deliver to addresses within the United Kingdom and Ireland 

For customers residing outside the UK, please email us at customerservice@readingeggs.co.uk with your address and desired book products for a shipping quote. 

Visit our other websites in your local area. 

Australia and New Zealand: www.readingeggsshop.com.au 
United States and Canada: www.readingeggsshop.com

4. How much does standard shipping cost?  
We offer standard shipping of £4.99 for web orders of physical books within United Kingdom. 
For all orders within Ireland, we charge a flat rate shipping fee of £18.84.  
 
5. What is your returns policy? 
 Please follow this link to get information about our returns policy - https://www.readingeggsshop.co.uk/shipping-returns 
 
6. Why does my discount code not work? 

If your discount code isn’t working, please check if the code is active or if it has expired. If you are trying to redeem an active code, please contact our friendly customer service team.  

 
7. What are the dimensions and weight of the Mega Book Pack? 

Weight - 5kg (11.0231lb)  

Length 34cm(13in)  

Width 23cm (9in)  

Height 15cm (6in)  

  

Product 

The Essential Reading and Mathseeds workbooks 

1. Are the workbooks the same as the homeschool worksheets under bonus material in the online Reading Eggs and Mathseeds program? 

Yes, the home-school worksheets are the same however, the Essential Skills Workbooks have lots of added material. The workbooks were created to help cater to parents who require comprehensive reinforcement. of the learning from the online lessons. At the end of each 4-page unit, there is a quick review section for the children as well as the parent to determine the child’s progress. Plus, these books have a quiz at the end of every ten lessons along with a certificate. The Workbooks also have a year planner to provide an overview of the lesson focus for the year.Homeschoolers find this particularly helpful. 

 
2. Do the workbooks come with the answer key? 

The R and 1 Reading Essential workbooks do not contain answers as the content is very simple and easy. Answers are available for the workbooks from Year 2 onwards. 

The Mathseeds Essential workbook contains answers for Year 3 only. 

 
3. Do the workbooks correspond to the online lessons? 

Yes, The Reading EssentialWorkbooks R & 1 match with the Reading Eggs lessons, 1 - 120.  

The Mathseeds Essential Workbooks R - 2 match the Mathseeds online lessons, 1 - 150.  

 
4. Do I need to have the online lessons to use the workbooks? 

These workbooks provide a physical component to reinforce what students learn in our online Reading Eggs and Mathseeds program; however, the workbooks will work as a standalone resource as well. 

 

Activity books  

1. Are the activity books the same as the activity sheets under bonus material in the online Reading Eggs and Mathseeds program? 

The Activity Books and Activity Sheets under the bonus material tab in the family dashboard will cover the same content as both these resources correspond to the online program.  

 
2. What year level are the activity books for? 

The activity books have been designed to meet the requirements of children aged between 4 -7. They can be used byReception – Year 2 levels 

 
3. Do the activity books come with the answer keys? 

There are no answers in the Activity books as the content covered in these books is basic and easy. 

 
4. Do the activity books work alongside the online lessons? 

Yes, the activity books have been designed to work alongside the online lessons. We have eight Activity Books that correspond to the first 80 lessons of the online program. Each Activity book corresponds to a set of 10 online lessons. 

 
5. What is the difference between the activity books and the workbooks? 

The activity books are supplementary materials that help reinforce what children have learnt from the online Reading Eggs lessons (1-80) 

The Reading & Maths Essential Skills Workbooks were created to help cater to parents who require comprehensive reinforcement of the learning from the online lessons. As well as the activities the workbooks include a quick review section for the children at the end of each 4-page unit to help parents determine their child’s progress. These books also have a quiz at the end of every ten lessons along with a certificate. The Workbooks also have a year planner to provide an overview of the lesson focus for the year. 

 
6. Which activity books would be good for my child? 

This would be based on your child’s learning requirements, their areas of strength and what areas you would like to focus on. Our activity books will help your child recognise alphabet letters, write letters correctly, develop phonics skills, practise their handwriting and more. Please visit https://www.readingeggsshop.co.uk/by-brand/reading-eggs/activity-books/ to find out more!  

 

Mini Book Packs 

1. What are the Mini Book Pack Bundles?  

The Reading Eggs Mini Book Packs give your child the perfect opportunity to put their newfound reading skills into action. Once your child completes a lesson in the Reading Eggs online program, they can read the matching books. By reading a real book that matches their reading ability, children receive a powerful confidence boost that will keep them motivated to keep learning and improving their skills. 

Reading Eggs Mini Book Pack Bundle 1 includes the first four mini book packs, corresponding with lessons 1–40 in the online program. 

Reading Eggs Mini Book Pack Bundle 2 includes Mini Book Packs 5–8, which correspond with lessons 41–80 in the online program.To find out more, visit https://www.readingeggsshop.co.uk/mini-book-pack-mega-bundle-packs-1-8/ 

 
2. What is an Activity Book and Mini Book Pack Bundle 

These packs are designed to supplement the award-winning Reading Eggs online program, or they can be used on their own. Covering lessons 1 – 80, in intervals of ten, you can purchase the activity books and corresponding readers. Perfect for learning by using a combination of digital and print resources. To find out more, visit https://www.readingeggsshop.co.uk/book-bundles